SHIPPING & RETURNS
NOTICE: DECEMBER 2023
FESTIVE GREETINGS:
EMBROIDERY ORDERS placed from 6 DECEMBER 2023 will be processed after 6 JANUARY 2024
due to closure of the embroidery company
NON-EMBROIDERY ORDERS placed from 18 DECEMBER 2023 will be processed
after 6 JANUARY 2024
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Kindly email fifiscrubs@gmail.com before placing your new order if you need any clarification
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IMPORTANT UPDATE:
At Fifiscrubs, we handmake your scrubs per order
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our scrubs are homemade with love
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for new and outstanding orders, please note
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unfortunately we are experiencing production delays
if your order is delayed,
kindly send us an email to fifiscrubs@gmail.com
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IMPORTANT: please add "order delay: your order number" to the subject line
apologies for the delays caused!
-fifi
Shipping Policy
Fifi Scrubs ships nationwide at a Standard Rate of R100
Your order will be delivered to your door
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Production takes 7-14 business days
Delivery takes 1-4 business days following dispatch
Please note that there will be an extra lead time of one week for embroidery
Turnaround Time
Scrub tops are handmade per order
Production takes 7-14 business days
Delivery takes 1-4 business days following dispatch
Please note that there will be an extra lead time of one week for embroidery
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Don’t want to wait?
Shop the Stat Range and get your scrubs, STAT.
The Stat Range features scrub tops in our bestselling prints that are available on hand for immediate dispatch/ collection
Orders will be processed ASAP (may take 1-7 days)
If you purchase a scrub top from the STAT Range with scrub tops that are NOT from the Stat Range, the standard turnaround time will apply
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Please note the Pickup information below
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Pickup Points
We have a pickup point in Durban
&
a pickup point in PMB
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For PMB pickup: we dispatch our parcels to PMB weekly.
If purchasing from the Stat Range, please note immediate pickup will not be available. Kindly allow a week for the PMB dispatch once the Stat order is processed
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Note: we do not have a store
Try ons will not be allowed during the Covid Pandemic
Embroidery
Please note that there will be an extra lead time of one week for embroidery
Kindly ensure that spelling is correct
Please note that there is strictly no returns or exchanged on scrubs that have embroidery
Return & Exchange Policy
Due to the Covid Pandemic, we cannot allow Try ons, Exchanges or Returns, for our safety and for the safety of our customers
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Please make use of the sizing guide to confirm your size prior to placing an order